Privacy Policy

Effective Date: 15th Nov 2025
Last Updated: 11 Nov 2025

1. Introduction

Welcome to Creators Plug by Recoastars. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make purchases, or interact with us through our stores, social media pages, or digital platforms.

By using our services, you agree to the terms outlined in this policy.

2. Who We Are

Creators Plug is a retail and e-commerce business providing content creation tools and smart gadgets to individuals and businesses.

Our Store Locations:

• Abuja: 35 Ademola Adetokunbo Crescent, Wuse 2 (Moscow Underground)
• Lagos: Shop 28, Rossy Mall, Lekki County Homes, Ikota (3rd building after Redeem Church)

We operate under Nigerian law and comply with the Nigeria Data Protection Regulation (NDPR) and applicable international standards.

3. Information We Collect

a. Personal Information

When you make a purchase, sign up for newsletters, or contact us, we may collect:

• Full Name
• Email Address
• Phone Number
• Billing and Shipping Address
• Payment Details (processed securely through third-party providers)

b. Non-Personal Information

• Browser Type and Version
• Device Information
• IP Address
• Pages Visited and Time Spent on Site

This helps us improve your shopping experience and optimize our website.

4. How We Use Your Information

• Process and fulfill orders
• Communicate about orders, offers, or updates
• Provide customer support
• Improve services and website performance
• Send marketing messages (only if you opt in)
• Comply with legal obligations

5. How We Protect Your Information

We use industry-standard security measures including:

• SSL encryption for transactions
• Restricted access to customer data
• Regular security updates

While we strive to protect your data, no electronic storage or transmission method is 100% secure.

6. Sharing Your Information

We do not sell or rent personal data. We may share information with:

• Service providers (payment and delivery partners)
• Regulatory bodies or law enforcement if required
• Marketing platforms (Meta, Google) only with consent

7. Your Rights

Under NDPR and applicable laws, you have the right to:

• Access your personal data
• Request corrections
• Withdraw marketing consent
• Request deletion of data

To exercise your rights, contact us at recoastars@gmail.com

8. Cookies and Tracking

We use cookies to:

• Keep you signed in
• Remember preferences
• Analyze website performance

You may disable cookies in your browser settings.

9. Marketing and Communications

We may send updates, promotions, or exclusive offers via email, SMS, or social media. You can unsubscribe anytime.

10. Retention of Data

We retain information only as long as necessary to:

• Fulfill stated purposes
• Meet legal or accounting requirements
• Resolve disputes and enforce agreements

11. Links to Third-Party Sites

Our website may contain links to external platforms. We are not responsible for their privacy practices.

12. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website.

13. Contact Us