Return Policy

At Creators Plug by Recoastars, we strive to provide our customers with high-quality gadgets that meet their expectations. However, we understand that sometimes issues may arise. This return policy is designed to ensure customer satisfaction.

1. Quality Control

We take pride in thoroughly testing all items before sending them to customers. This ensures that our gadgets are functioning properly and free from defects.

2. Customer Responsibility

Customers are required to test their gadget immediately upon receipt. This helps identify any potential issues or defects early and prevents unnecessary damage or complications.

3. 4-Day Return Window

If your gadget develops a fault within 4 days of delivery, you may return it for diagnosis and possible repair or replacement.

To initiate a return, please contact our customer service team within the 4-day window.

4. Eligibility for Return

To qualify for a return, the gadget must:

• Be in its original packaging and condition
• Not be damaged or tampered with by the customer
• Be used according to the manufacturer’s instructions

5. Diagnosis and Resolution

Once the returned gadget is received, our technical team will diagnose the issue and provide a possible solution.

If the fault is confirmed to be a manufacturing defect, we will repair or replace the gadget at no cost to the customer.

6. Limitation of Liability

After the 4-day return period, we are no longer obligated to provide a refund, repair, or replacement. However, we may still provide guidance or assistance outside official policy.

7. Important Notes

8. Contact Us

Thank you for shopping with us ❤️