Shipping & Delivery Policy

Effective Date: 13th Nov 2025
Last Updated: 11th Nov 2025

1. Overview

At Creators Plug by Recoastars, we are committed to ensuring your gadgets reach you quickly and safely. Whether you are shopping from Abuja, Lagos, or anywhere in Nigeria, we work hard to provide a smooth delivery experience from checkout to doorstep.

2. Same-Day Delivery (Abuja & Lagos)

3. Nationwide Delivery (Outside Abuja & Lagos)

• We deliver nationwide through trusted logistics partners.
• Estimated delivery timeline is 1–3 business days depending on location.
• Shipping costs are calculated at checkout or communicated before dispatch.
• A tracking number will be provided once your order is shipped.

4. Order Processing

• Orders are confirmed only after successful payment.
• Orders placed on Sundays or public holidays will be processed next business day.
• Please ensure your delivery details are accurate to avoid delays.

5. Delivery Fees

• Fees depend on location, package weight, and delivery speed.
• Same-day delivery follows standard local courier rates.
• Bulk or special orders may qualify for custom delivery arrangements.

6. Failed Delivery / Reattempts

7. Order Tracking

• You will be notified once your package is shipped.
• You can track orders using the tracking link provided.
• You may also contact our support team for tracking assistance.

8. Damaged or Missing Items

We carefully package all orders. If your order arrives damaged or incomplete:

• Report the issue within 24 hours of delivery.
• Send clear photo or video proof via the platform used for purchase.

9. Contact Us