Terms and Conditions

Effective Date: 14th Nov 2025
Last Updated: 11th Nov 2025

Welcome to Creators Plug by Recoastars. These Terms and Conditions govern your use of our website, social media pages, and services. By accessing or purchasing from us, you agree to comply with these terms.

If you do not agree, please do not use our website or services.

1. Overview

Creators Plug by Recoastars is a registered Nigerian brand providing content creation tools, lighting equipment, tripods, microphones, and smart gadgets through our online store and physical locations in Abuja and Lagos.

2. Use of Our Website

By using our website or making a purchase, you agree to:

• Use the platform for lawful purposes only
• Not interfere with website functionality or security
• Provide accurate and up-to-date order information

We reserve the right to restrict or terminate access to any user who violates these terms.

3. Product Information

We aim to display accurate product details. However:

• Colors and packaging may slightly vary from screen display
• Prices, availability, and specifications may change without notice
• Some items may be limited or temporarily out of stock

We reserve the right to correct errors or update product information at any time.

4. Orders and Payments

• Orders are subject to availability and payment confirmation
• Orders placed after 2:00 PM may be processed next business day
• Payments must be completed before dispatch or pickup
• Payments accepted via bank transfer, POS, or verified online gateways

We reserve the right to cancel orders due to unconfirmed payment, unavailable stock, or suspicious activity.

5. Shipping and Delivery

• Same-day delivery available in Abuja and Lagos for orders before 2 PM
• Nationwide delivery typically takes 1–5 business days
• Delivery fees depend on location and package size
• Customers will be notified once orders are dispatched

Please refer to our Shipping Policy for full delivery details.

6. Returns and Refunds

If you receive a defective or incorrect item:

• Notify us within 24 hours of delivery
• Provide photo or video proof
• Item must remain unused and in original packaging

Refunds and exchanges follow our Return Policy guidelines.

7. Warranty and Authenticity

• All products are original and sourced from verified distributors
• Warranty terms depend on product brand and manufacturer
• We are not responsible for damages caused by misuse or unauthorized repairs

8. Intellectual Property

All logos, images, descriptions, and website content belong to Creators Plug by Recoastars.

You may not reproduce or distribute content without written permission.

9. Limitation of Liability

Creators Plug by Recoastars shall not be liable for:

• Courier or logistics delivery delays
• Damages caused by misuse of products
• Indirect or consequential losses from service use

Maximum liability shall not exceed the total purchase amount.

10. User Reviews and Feedback

By submitting reviews, photos, or feedback, you grant permission for us to use this content for promotional or marketing purposes.

We reserve the right to remove misleading or inappropriate content.

11. Privacy and Data Protection

Your personal data is protected according to our Privacy Policy. We do not sell customer data to third parties.

12. Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes shall be resolved in Nigerian courts.

13. Updates to Terms

We may update these Terms periodically. Continued use of our services means you accept any changes.

14. Contact Us